Strategies for the implementation of clinical services in a university pharmacy in the Brazilian Northeast

a situational strategic planning-based approach

Abstract

The study aimed to implement pharmaceutical clinical services at the Farmácia Escola Manoel Casado de Almeida, linked to the Federal University of Campina Grande (UFCG), Cuité-PB campus. The epidemiological profile of the population attending the Basic Health Units (UBS) in Cuité/PB was evaluated, and a socioeconomic, demographic, and medication use questionnaire was applied to the university community. A situational strategic planning was developed to guide the implementation of strategies for the inclusion of Clinical Pharmacy services to assist the population, and Pearson's Chi-Square test was used, with p<0.05 considered significant. There was a predominance of females in both analyses; at the UBS, individuals aged 60 or older (67%), farmers (23.5%), and hypertensive patients (73.7%) were more prevalent. On campus, the majority were individuals aged 20 to 29 (67.2%), with an income of up to half a minimum wage (24.5%), residents of the urban area (85.5%), and with incomplete/completed higher education (83.5%). Based on the profile found, the following services were offered: health education and screening, pharmacotherapy review, pharmaceutical follow-up, and medication organization procedures, blood pressure measurement, blood glucose testing, and anthropometric measurement determination. Conclusions: It was concluded that it was possible to structure the pharmaceutical clinical services to be provided at the Farmácia Escola.