A ideologia gerencialista da mídia Mainstream na abordagem do conflito nas organizações:Uma análise das revistas populares de negócios
Abstract
The article aims to analyze the way popular business magazines approach the topic of interpersonal conflict within organizations in the light of managerialism. For this, we opted for a documentary research that examined the 2017 editions of three of the main popular business magazines on the national scene: Exame Magazine, Harvard Business Review Brasil Magazine and Você S/A Magazine, whose data were analyzed using a technique of speech analysis. As main results, it is highlighted that the magazines approach the issue of interpersonal conflict in two ways: i) managerial, as they understand it as an opportunity to provide results with a strict focus on organizational productivity and economic performance; and, still, ii) superficial, since it is omitting the existence of conflicts as a possibility for the worker to manifest against the domination exercised by the organizations. Thus, when portraying conflicts, deceptive devices are used, such as legitimizing agents and ready-made recipes to deal with situations.
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